I would like to comment to anyone who is in the process of buying an EPFX/USB to give considerable thought to the computer you will be using. When I bought my EPFX I was not aware of Quantum Computers, LLC.

When I unpacked my new EPFX/USB and loaded the software on my (brand new) computer, I had nothing but difficulties with the program freezing up, shutting down, etc. I bought my computer directly through HP. It had all of the correct specifications needed for the EPFX/USB. After notifying HP that I was having problems with the computer that they said would work with the device, they told me I really should have gotten a different model with a different version of Windows. Unfortunately, I ordered a second new computer to replace the first one----again from HP. Don't get me wrong, HP makes a great computer, but the technicians that I spoke with were not familiar with the software that I would be using on the laptop, and it took 2 purchases to get me up and running. Unfortunately spending money on 2 new laptops.
After installing the software on the second laptop, I was still having problems with the computer freezing and/or the program shutting down during treatments on clients. I was at wits end.

I had the pleasure of meeting Ron Verhaeghe at a training in Midland, MI. This was after owning my machine for about 4 months and encountering numerous problems with the software (loaded on 2 new computers). Graciously, Ron took a look at my computer, within minutes saw the problem and reloaded the program correctly. Thanks to Ron's knowledge and ability I finally have the program installed correctly and I no longer have problems when I am doing biofeedback therapy on clients. The end result is less frustration and embarrassment for me (since the program is running smoothly) and more satisfied clients.

Ron's knowledge about computers and software has not only helped instill confidence in my use of my EPFX/SCIO, but has helped me acquire extremely satisfied clients.

I wish I would have known about Quantum Computers, LLC. I certainly would have purchased my computer from QC. I would not have had to spend money on 2 computers, the software would have been loaded properly, and from what I have experienced with Ron, I would have had the best tech support one would ever want!!!!!
Thanks Ron, for all of you help.

VERY Sincerely,
SM ~ Traverse City, MI USA

Hi Ron,

Thank You so much for being there for me and all the people you sell computers to.
Your Friend,

JS ~ WA, USA

"Customer Service is everywhere. Yet, outstanding, excellence and patience in Customer Service is a unique commodity. Ron, You are unique in this category. Your unwavering, outstanding excellence and patience in Customer Service is second to none. You deliver with respect, intent purpose and deep integrity. I appreciated working with/learning tons from you. Your patience, attention to details and clarity for one to learn is impeccable."

With Sincere Gratitude and Appreciation,
DV ~ Canada

Ron, Thank you so much for all your help. May God richly bless you! My check is enclosed. I wish I could afford to pay you more because you are definitely worth it.

Sincerely,
RB ~ SC, USA

Well Ron,
I have really taken some time this am to digest more of your fantastic, excellent, and extremely informative/educational website. I will be viewing this site often for educational reasons and to be current on computer 'stuff' ~ why? because I am very confident that what I read on your site is authentic, real, and integrity is exercised throughout the entire site. Way to go. Awesome Ron.

I will and I have been promoting you as much as I am able to whenever there is a computer conversation....
My hat is off to you and your entire staff!
Your co. is my #1 choice.

All My Best,
DV ~ Canada

Thank you for all you do for me.
I truly appreciate it!

DV ~ Springboro OH, USA

Wow! What a help you were! Thank you soo much. You helped everything run so smooth and it was very much appreciated.

Love & Thanks.
RC ~ Centerville OH

Thanks again for helping me out and bringing my equipment up to spec. It is running very efficient!

TK ~ TN USA